Client Payment Policy

How Payments Work

To keep things simple and secure, Eudaiton Education uses automated split-payments via Stripe. When you pay an invoice, the system instantly directs the lesson fee to your independent tutor and the service fee to us. We kindly ask that all invoices are paid within 48 hours so your tutor can prepare for your next session. Please note that tutors may pause upcoming lessons if an account is overdue.

Eudaiton Education


Client Payment Policy



1. The Agency Model & Split Payments

Eudaiton Education operates strictly as an Employment Agency (as defined under the Employment Agencies Act 1973). We introduce independent, self-employed tutors to clients.

  • All lesson fees are processed securely via our third-party integrated payment processor (Stripe Connect).

  • When you pay an invoice, our system automatically executes a split payment: the tutor’s fee goes directly to the independent tutor, and the agency’s commission fee goes to Eudaiton Education.

2. Payment Terms & The 48-Hour Rule

To ensure fairness to our independent tutors and allow them sufficient time to prepare for scheduled sessions, all invoices must be settled promptly.

  • Invoicing: Invoices are generated automatically via our platform (TutorCruncher) following a scheduled session or block booking.

  • Payment Window: Clients must settle all invoices within 48 hours of issuance.

3. Consequences of Late Payment (Right to Withhold Service)

Tutors introduced through Eudaiton Education are independent contractors who manage their own schedules and workloads.

  • If an invoice remains unpaid after the 48-hour window, the platform will flag the account as overdue.

  • Right to Pause: The independent tutor reserves the absolute right to withhold their services and cancel or pause the next scheduled session until the outstanding balance is cleared in full.

  • Eudaiton Education and its tutors are not liable for any disruption to the student's academic progress or exam preparation caused by sessions paused due to non-payment.

4. Failed Card Payments

If you have a saved payment method on file and a transaction fails, you will be notified automatically. It is the client’s responsibility to update their payment details within the 48-hour window to prevent the tutor from pausing upcoming lessons.

5. Cancellations and Refunds

Please note that our standard 24-hour cancellation policy applies to all scheduled bookings. Sessions cancelled with less than 24 hours' notice will still be invoiced in full, and the standard 48-hour payment window will apply to that invoice.