Eudaiton Education

Our Commitment to Data Protection & UK GDPR

At Eudaiton Education, protecting the privacy, security and confidentiality of personal information is fundamental to everything we do.

Whether you are a parent, learner, tutor, school, local authority or website visitor, we are committed to processing your personal information fairly, lawfully and transparently.

Our approach to data protection is guided by the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018 and other applicable privacy legislation.

Our Commitment

We are committed to:

• processing personal data lawfully, fairly and transparently;

• collecting only the information that is necessary for the services we provide;

• ensuring personal information is accurate and kept up to date;

• protecting information through appropriate technical and organisational security measures;

• restricting access to authorised individuals on a need-to-know basis;

• retaining information only for as long as necessary;

• securely deleting or anonymising information when it is no longer required;

• continually reviewing and improving our data protection practices.

How We Protect Your Information

Eudaiton Education uses a combination of organisational and technical measures to protect personal information.

These include:

• secure cloud-based business systems;

• encrypted connections (HTTPS);

• password management and Multi-Factor Authentication (MFA);

• role-based access controls;

• secure document storage;

• regular software updates;

• staff awareness and information governance procedures;

• secure backup arrangements where appropriate;

• incident response and personal data breach procedures.

We continually review our systems to help ensure personal information remains secure.

The Information We Collect

Depending on the services you use, we may collect information relating to:

• parents and carers;

• learners;

• tutors;

• schools and educational organisations;

• local authorities;

• website visitors;

• prospective clients;

• suppliers and business contacts.

The information we collect will always be relevant to the services we provide and the purposes explained in our Privacy Notice.

How We Use Your Information

We process personal information to:

• respond to enquiries;

• arrange consultations;

• deliver tuition services;

• recruit and support tutors;

• communicate with parents, learners and schools;

• manage bookings and payments;

• meet safeguarding responsibilities;

• comply with legal and regulatory obligations;

• improve our services.

We will only process personal information where an appropriate lawful basis exists under UK GDPR.

Our Approved Business Systems

To help deliver our services securely and efficiently, we use carefully selected business systems and trusted service providers.

These may include:

• TutorCruncher;

• TutorOnboarder;

• Fillout;

• Lessonspace;

• Bobbin;

• Google Workspace;

• Calendly;

• Brevo;

• Zapier;

• Squarespace;

• Stripe;

• GoCardless;

• Xero;

• Monzo Business;

• WhatsApp Business;

• Google Analytics;

• Meta Platforms.

Where third-party providers process personal information on our behalf, we take reasonable steps to ensure appropriate contractual and security measures are in place.

Children's Information

As an education provider, we regularly process information relating to children and young people.

We recognise that children's personal information requires additional care and protection.

We only collect information that is necessary for the services we provide and take additional safeguards where appropriate.

Safeguarding and the welfare of children remain our highest priority.

Your Rights

Under UK GDPR you have a number of rights, including the right to:

• access your personal information;

• request correction of inaccurate information;

• request deletion of information in certain circumstances;

• restrict processing;

• object to certain processing activities;

• request data portability where applicable;

• withdraw consent where processing is based on consent.

Details of how to exercise these rights are available within our Privacy Notice.

Cookies

Our website uses cookies and similar technologies to improve functionality, understand how visitors use our website and, where appropriate, measure the effectiveness of our marketing.

Further information is available in our Cookie Policy.

Further Information

Eudaiton Education maintains a comprehensive suite of internal information governance, data protection and information security policies to support our compliance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018 and other applicable legislation.

Our public-facing documents, including our Privacy Notice, Cookie Policy and Website Terms of Use, provide an overview of how we collect, use and protect personal information.

If you require further information about our information governance arrangements, or would like to request a copy of our Information Sharing & Disclosure of Personal Data Policy or another relevant governance document, please contact us by email at admin@eudaitoneducation.co.uk or telephone 07831 553354. We will consider all reasonable requests and, where appropriate, provide further information or a copy of the requested document.

Contact Us

If you have any questions about how Eudaiton Education processes personal information, please contact:

Eudaiton Education

Email: admin@eudaitoneducation.co.uk

Website: www.eudaitoneducation.co.uk

If you remain dissatisfied after contacting us, you also have the right to lodge a complaint with the Information Commissioner's Office (ICO).

Further information is available at:

https://ico.org.uk